Let us help you move your money.
If you have a question, suggestion or are unsure of anything, please do not hesitate to contact us.
We will aim to get back to you within 24 hours.
Our Customer Service Team is here to help with any questions you might have.
We are available on email during business hours 7 days a week, 365 days a year.
Or by telephone, Monday to Friday (excluding bank holidays), from 8.30am to 5.00pm.
Email: enquiries@fairfx.com Call: 0345 034 9998
Customers that are currently abroad should email our Abroad Team.
If you email us outside of normal UK working hours, we will ensure your enquiry is dealt with first thing the next morning.
Email: abroad@fairfx.com
For international payment enquiries, feel free to give us a call.
Our payments team is available Monday – Friday, 8:30 – 17:30.
Email: dealingdesk@fairfx.com Call: 020 7778 9350
Please note that the following numbers are available 24 hours a day, 7 days a week.
Lost / Stolen Currency Cards
+44 (0) 1753 775 961
Calls are charged at your standard network rate.
Available 24 hours a day, 365 days a year.
Get PIN / PIN reminder
+44 (0) 1244 779 900
You must activate your card before calling this line.
Calls are charged at your standard network rate.
FairFX Plc, 3rd Floor, Vintners' Place 68 Upper Thames Street, London, EC4V 3BJ
