We’re here to help

Our friendly, UK-based customer service team is always on-hand to give you real, human support.

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Customer services

For help with your currency card, travel money or online international payments, use one of the options below.
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Our team is available on 7 days a week, 365 days a year. Currently abroad? You can use to get in touch with us.

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Live chat

Our secure live chat service is run by our friendly customer service team and is available from Monday to Friday, 09:00 - 17:00.

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Call us

Get in touch on +44 (0)20 7778 9300. This line is open Monday to Friday, 09:00 - 17:00 (excluding bank holidays).

International payments

To speak to your account manager or another one of our currency experts about making large or complex international payments, use the contact information below.
If you have a question about your FairFX card, please contact us via Live Chat or email by using the above details. Our International payments team can’t help with our Currency Card product, apologies for any inconvenience.
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Monday to Thursday, 08:30 - 17:30
Fridays, 08:30 - 17:00

For businesses too

From international payments and expense management, to foreign exchange platforms for brokers, we offer expert business services through Equals Money, part of the Equals Group.

Our offices

Vintners’ Place (Head Office)

3rd Floor, Vintners' Place
68 Upper Thames Street
London EC4V 3BJ

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Poulton House, Bell Meadow Business Park
Park Lane
Chester CH4 9EP

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Los Angeles

1240 Rosecrans Avenue
120 Manhattan Beach
CA 90266 – USA

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