Let us help you move your money.
If you have a question, suggestion or are unsure of anything, please do not hesitate to contact us.
We will aim to get back to you within 24 hours.
We prefer to use e-mail for enquiries to ensure our customers receive a quick response from our in-house experts.
Our dedicated team respond to e-mails during office hours; 7 days a week, 365 days a year.
Customers that are currently abroad should email our Abroad Team.
If you email us outside of normal UK working hours, we will ensure your enquiry is dealt with first thing the next morning.
For international payment enquiries, contact us on:
Enquiries: +44 (0) 20 7778 9350
Our payments team is available Monday – Friday, 8:30 – 17:30.
Please note that the following numbers are all automated and therefore available 24 hours a day, 7 days a week.
Lost / Stolen Currency Cards
+44 (0) 1753 775 961
Calls are charged at your standard network rate.
Available 24 hours a day, 365 days a year.
Get PIN / PIN reminder
+44 (0) 1244 779 900
You must activate your card before calling this line.
Calls are charged at your standard network rate.
FairFX Plc, 3rd Floor, Vintners' Place 68 Upper Thames Street, London, EC4V 3BJ
