ABOUT Fairfx

Making it simpler and cheaper for you to manage and move money around the world

That’s our mission and what our hard-working teams are dedicated to making a reality for you every single day. Get to know us a little better and discover the story of the last 16 years.


Based on 10,307 reviews

16 years

since we started




offices globally

Our values

These four key concepts help us champion you, the customer, in everything we do, ensuring we provide the best experience possible to everyone who uses FairFX.
FairFX value be the customer

Be the customer

We should always be asking ourselves if what we’re doing is making our customers’ lives easier and helping them get more for their money.

FairFX value make it happen

Make it happen

We will own the outcome and execute flawlessly against our plans. We need to deliver our part, and influence others to deliver theirs.

FairFX value succeed together

Succeed together

We must pull in the same direction and bring out the best in each other. We need to communicate effectively and adapt together.

FairFX value go beyond

Go beyond

We need to care for ourselves and each other, and push ourselves to excel. Every day is a new chance to grow and develop ourselves as well as those around us.

17 years and counting

Our people

We have a 300-strong team based in London, Chester and LA who are all dedicated to making your experience with FairFX and the rest of the Equals Group the very best it can be. Here’s a look at our executive team.

Ian Strafford-Taylor

Co-Founder & Chief Executive Officer

Ian was one of the founders of FairFX and was appointed as Director in 2007. As a Chartered Accountant, Ian has also held a number of senior banking roles at Morgan Stanley and UBS.

Richard Cooper

Chief Financial Officer

Richard has extensive public market and growth company experience. He was the CFO of GVC Holdings Plc, one of the world's largest sports betting and gaming groups.

Simon England

Chief Retail Officer - Digital Payments

Simon currently heads up banking and cards at FairFX and has over 20 years’ experience in the technology and finance sectors, working for the likes of Barclays, HBoS and Currencies Direct along the way.

James Simcox

Chief Product Officer

James leads product strategy, delivery and data at Equals Group. James is passionate about payments and complex supply chains after starting his career in FMCG at both Procter & Gamble and a large drinks manufacturer.

Matthijs Boon

Chief Operating Officer

With over 20 years’ experience in global finance businesses, Matthijs is running operations to build the Equals Group into a market-leading money management business.

Rew Phillips

Chief Technology Officer

Rew leads the charge for the Equals Group on engineering, architecture, systems integrations, security, technical governance and digital services with over 19 years’ experience in finance companies from loans to payments to banking.

Part of the Equals Group

FairFX is part of the Equals Group which comprises three brands, all working to provide money management solutions for personal and business customers.
FairFX customer service image
Customer Services Team Leader

Expert, human support

Our UK-based customer service team is on-hand to give you real, human support through live chat Mon-Fri, 09:00-17:00. Alternatively, you can get in touch for email support 365 days a year.