Cookie policy

At FairFX we use a number of cookies on our sites. We use cookies to enable us to provide visitors with the best customer experience possible while navigating our sites; by using our site visitors implicitly agree to our use of cookies.

We take the privacy of our customers and the visitors to our site very seriously; if you want to know more about cookie management, we provide an explanation and links to more information on how you can manage cookies in your browser, below.

We provide specific details about the cookies we use and the reasons for using these cookies to enable site visitors to make an informed decision and thus provide informed consent.

If you don’t want to dig into the details, then our high level reasons for using cookies might provide you with enough information to continue happily using our site, they include:

For details on the cookies we use across FairFX sites and why we use them please read below.

What are cookies?

The use of cookies and similar technologies has for some time been commonplace and cookies in particular are important in the provision of many online services.

Cookie scope – session versus persistent cookies

Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer.

Session cookies – Allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored long term. For this reason, session cookies may sometimes be considered less privacy intrusive than persistent cookies.

Persistent cookies – Are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising.

Cookie sources – first versus third party

Whether a cookie is ‘first’ or ‘third’ party refers to the website or domain placing the cookie.

First party cookies in basic terms are cookies set by a website visited by the user - the website displayed in the URL window.

Third party cookies are cookies that are set by a domain other than the one being visited by the user. If a user visits a website and a separate company sets a cookie through that website this would be a third party cookie.

Managing cookies

You can control what cookies can be set on your computer. For more information on specific requirements please refer to your web browser help file or for more information please check allaboutcookies.org/manage-cookies.

What cookies are used on our sites and why we use them?

The following list provides a comprehensive overview of the cookies used on our site and what tool or technology each is used for and why we are using each tool.

This list includes cookies deployed by third parties on our websites. By using the FairFX website, mobile website or apps, you are agreeing to our T&Cs, privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies.

If you do not agree to such use, please see the 'Managing cookies' section for details on how to adjust your settings.

We will update this list as we make changes to the shopping experience on our websites, mobile website and mobile applications.
Cookie ID
Associated solution/technology
Why we are using the cookie
Cookie ID
Affc BIGip
Associated solution/technology
Affiliate Future
Why we are using the Cookie
Affiliate Future provides advertisers with a marketing solution through its affiliate network and tools. Cookies are used to identify customers that have been referred to FairFX via Affiliate Future.
Cookie ID
MUID
MUIDB
Associated solution/technology
Bing
Why we are using the Cookie
This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
Cookie ID
__cfduid
Associated solution/technology
Cloudflare
Why we are using the Cookie
This cookie is used by CloudFlare content delivery network for whitelisting specific users from security restrictions.

This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences.
Cookie ID
_fbp
fr
Associated solution/technology
Facebook
Why we are using the Cookie
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Cookie ID
SIDCC
SAPISID
SSID
Associated solution/technology
Google
Why we are using the Cookie
Google uses these security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
Cookie ID
NID
Associated solution/technology
Google
Why we are using the Cookie
These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them.
Cookie ID
CONSENT
Associated solution/technology
Google
Why we are using the Cookie
These cookies are used by Google to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Cookie ID
1P_JAR
Associated solution/technology
Google
Why we are using the Cookie
Google uses these cookies, based on recent searches and interactions, to customise ads on Google websites.
Cookie ID
_gcl_au
Associated solution/technology
Google
Why we are using the Cookie
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Cookie ID
IDE
Associated solution/technology
DoubleClick.net
Why we are using the Cookie
This cookie is used for retargeting, optimisation, reporting and attribution of online adverts.
Cookie ID
_lab
Associated solution/technology
LeadsRx
Why we are using the Cookie
LeadsRx attribution software tracks customer journeys across devices and channels.
Cookie ID
BizoID
UserMatchHistory
Bcookie
lang
lidc
Associated solution/technology
LinkedIn
Why we are using the Cookie
LinkedIn Ad analytics.
Cookie ID
personalization_id
Associated solution/technology
Twitter
Why we are using the Cookie
This cookie is set due to Twitter integration and sharing capabilities for the social media.
Cookie ID
jwt_id_token
Associated solution/technology
FairFX application
Why we are using the Cookie
Used to track if a user is signed in or not.

This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences.
Cookie ID
fxcorp_session
Associated solution/technology
FairFX application (corporate site)
Why we are using the Cookie
FairFX application (corporate site) uses this cookie to track a user through the site, in particular to save information about their shopping basket and if they are logged in or not.

This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences.
Cookie ID
Hnatc
mutt
Associated solution/technology
FairFX application
Why we are using the Cookie
Used to track the sessions of non-logged-in customers used for troubleshooting purposes.

This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences.
Cookie ID
fxfca
Associated solution/technology
FairFX application
Why we are using the Cookie
This cookie is used to track first contact attribution to identify affiliate referred customers so that we can credit affiliates marketing partners.
Cookie ID
fxrefer
Associated solution/technology
FairFX application
Why we are using the Cookie
This cookie is used to track first contact attribution to identify affiliate referred customers so that we can credit affiliates marketing partners.
Cookie ID
_ga
_gid
_gali
_gat_UA-2092402-1
_gat
Associated solution/technology
Google - Universal Analytics
Why we are using the Cookie
We use Google Analytics to help us understand how visitors navigate to and through our website. These cookies enable the function of Google Analytics. This service helps us evaluate how long customers spend visiting different pages and how often they return to our website. Google Analytics also helps our marketing colleagues to work out the effectiveness of our digital marketing campaigns which feeds into the commercial relationship held with Google.
We also use the UserID feature of Google Analytics to more accurately identify a user across all the devices they use to access your site and help us optimise customer experiences.
Find out how to opt out of these cookies or view
more information.
Cookie ID
YSC
yt-remote-connected-devices
yt-remote-device-id
yt-remote-online-screens
VISITOR_INFO1_LIVE
PREF
SID
HSID
APISID
GEUP
Associated solution/technology
YouTube
Why we are using the Cookie
YouTube uses a unique ID to keep statistics of what videos from YouTube the user has seen.
Cookie ID
419EF6E
467BF43
u
Associated solution/technology
Nanorep
Why we are using the Cookie
Nanorep provides personalized self service help and guidance on our site and accessible at any moment of need during the customer's digital journey.
Cookie ID
Session cookies:
utm_medium - data from dm_i
utm_source - data from dm_i
utm_campaign - data from dm_i
dmSessionID - session generated
Persistent cookies:
dm_i - Dotmailer identification data
recordID - User identification record
dmSessionID
Associated solution/technology
Dotmailer
Why we are using the Cookie
Dotmailer is our email marketing platform. We use a cookie to track users to our site from emails that we send.

This cookie is essential to how our website functions which is why we always keep it switched on, regardless of your cookie preferences.
Cookie ID
Session cookies:
mp_{id}_mixpanel
Associated solution/technology
MixPanel
Cookie ID
We use MixPanel to help analyse how users interact with our website, in order to improve our service.
Cookie ID
utm_term
Associated solution/technology
Clickwork7
Associated solution/technology
Clickwork7 provides advertisers with a marketing solution through its affiliate network and tools. Cookies are used to identify customers that have been referred to FairFX via Clickwork7.
Cookie ID
Associated solution/technology
Why we are using the cookie
Cookie ID
Affc BIGip
Associated solution/technology
Affiliate Future
Why we are using the Cookie
Affiliate Future provides advertisers with a marketing solution through its affiliate network and tools. Cookies are used to identify customers that have been referred to FairFX via Affiliate Future.
Cookie ID
MUID
MUIDB
Associated solution/technology
Bing
Why we are using the Cookie
This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded Microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking.
Cookie ID
__cfduid
Associated solution/technology
Cloudflare
Why we are using the Cookie
This cookie is used by CloudFlare content delivery network for whitelisting specific users from security restrictions.
Cookie ID
_fbp
fr
Associated solution/technology
Facebook
Why we are using the Cookie
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Cookie ID
SIDCC
SAPISID
SSID
Associated solution/technology
Google
Why we are using the Cookie
Google uses these security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.
Cookie ID
NID
Associated solution/technology
Google
Why we are using the Cookie
These cookies are used by Google to store user preferences and information when viewing pages with Google maps on them.
Cookie ID
CONSENT
Associated solution/technology
Google
Why we are using the Cookie
These cookies are used by Google to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Cookie ID
1P_JAR
Associated solution/technology
Google
Why we are using the Cookie
Google uses these cookies, based on recent searches and interactions, to customise ads on Google websites.
Cookie ID
_gcl_au
Associated solution/technology
Google
Why we are using the Cookie
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
Cookie ID
IDE
Associated solution/technology
DoubleClick.net
Why we are using the Cookie
This cookie is used for retargeting, optimisation, reporting and attribution of online adverts.
Cookie ID
_lab
Associated solution/technology
LeadsRx
Why we are using the Cookie
LeadsRx attribution software tracks customer journeys across devices and channels.
Cookie ID
BizoID
UserMatchHistory
Bcookie
lang
lidc
Associated solution/technology
LinkedIn
Why we are using the Cookie
LinkedIn Ad analytics.
Cookie ID
personalization_id
Associated solution/technology
Twitter
Why we are using the Cookie
This cookie is set due to Twitter integration and sharing capabilities for the social media.
Cookie ID
jwt_id_token
Associated solution/technology
FairFX application
Why we are using the Cookie
Used to track if a user is signed in or not.
Cookie ID
fxcorp_session
Associated solution/technology
FairFX application (corporate site)
Why we are using the Cookie
FairFX application (corporate site) uses this cookie to track a user through the site, in particular to save information about their shopping basket and if they are logged in or not.
Cookie ID
Hnatc
mutt
Associated solution/technology
FairFX application
Why we are using the Cookie
Used to track the sessions of non-logged-in customers used for troubleshooting purposes.
Cookie ID
fxfca
Associated solution/technology
FairFX application
Why we are using the Cookie
This cookie is used to track first contact attribution to identify affiliate referred customers so that we can credit affiliates marketing partners.
Cookie ID
fxrefer
Associated solution/technology
FairFX application
Why we are using the Cookie
This cookie is used to track first contact attribution to identify affiliate referred customers so that we can credit affiliates marketing partners.
Cookie ID
_ga
_gid
_gali
_gat_UA-2092402-1
_gat
Associated solution/technology
Google - Universal Analytics
Why we are using the Cookie
We use Google Analytics to help us understand how visitors navigate to and through our website. These cookies enable the function of Google Analytics. This service helps us evaluate how long customers spend visiting different pages and how often they return to our website. Google Analytics also helps our marketing colleagues to work out the effectiveness of our digital marketing campaigns which feeds into the commercial relationship held with Google.
We also use the UserID feature of Google Analytics to more accurately identify a user across all the devices they use to access your site and help us optimise customer experiences.
Find out how to opt out of these cookies or view
more information.
Cookie ID
YSC
yt-remote-connected-devices
yt-remote-device-id
yt-remote-online-screens
VISITOR_INFO1_LIVE
PREF
SID
HSID
APISID
GEUP
Associated solution/technology
YouTube
Why we are using the Cookie
YouTube uses a unique ID to keep statistics of what videos from YouTube the user has seen.
Cookie ID
419EF6E
467BF43
u
Associated solution/technology
Nanorep
Why we are using the Cookie
Nanorep provides personalized self service help and guidance on our site and accessible at any moment of need during the customer's digital journey.
Cookie ID
Session cookies:
utm_medium - data from dm_i
utm_source - data from dm_i
utm_campaign - data from dm_i
dmSessionID - session generated
Persistent cookies:
dm_i - Dotmailer identification data
recordID - User identification record
dmSessionID
Associated solution/technology
Dotmailer
Why we are using the Cookie
Dotmailer is our email marketing platform. We use a cookie to track users to our site from emails that we send.
Cookie ID
Session cookies:
mp_{id}_mixpanel
Associated solution/technology
MixPanel
Cookie ID
We use MixPanel to help analyse how users interact with our website, in order to improve our service.
Cookie ID
utm_term
Associated solution/technology
Clickwork7
Associated solution/technology
Clickwork7 provides advertisers with a marketing solution through its affiliate network and tools. Cookies are used to identify customers that have been referred to FairFX via Clickwork7.

We regularly review our use of cookies and we update this page regularly. However, there may occasionally be instances when cookies used are missing from the list. If you identify any that are not on the list please email us with as much information as possible and we will do our best to quickly investigate this for you and then update our list as required.

At FairFX, we take your privacy & security very seriously so if you have any concerns or questions relating to FairFX's use of cookies please contact us.